Returns & Exchanges

At Urban Jungly, we want you to be completely satisfied with your street-style finds. If your order isn't the perfect fit, you can return or exchange any unworn items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Pack Your Items

Securely pack the items in their original packaging, ensuring all tags are attached and the products are in their original, unworn condition.

3

Attach the Label

Print the prepaid shipping label provided via email and affix it to the outside of your package, covering any previous delivery markings.

4

Drop Off and Track

Drop your package at any authorized carrier location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing